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Housing applications

We are dealing with a high demand for our services. If you have already submitted a housing application, we are doing our best to get back to you as soon as we are able to. We appreciate your patience during this delay. Get more information.

Rent for tenants

With effect from 1 April 2020, the rent for council properties will increase.
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Paying your rent

There are a number of ways you can pay your rent. The easiest way to pay is online.

You can also:

  • pay at any outlet showing the PayPoint logo. You can search for your local outlet on the PayPoint website.
  • pay over the telephone using your credit or debit card by calling us on 0116 454 1012 or 0116 454 1007. A free telephone service is available at your local housing office.

Your rent charges cover the cost of providing you with a home and any repairs to the property. Rent is charged weekly and is due every Monday. By agreement we may allow you to pay your rent fortnightly, four weekly or monthly. Remember - your home is at risk if you do not keep up your rent payments. We collect rent from council tenants and payments for garages and parking spaces.

We also provide basic advice on debt, budgeting and welfare benefits. We are also available to visit you in your home, provide advice over the telephone or arrange to see you by appointment, in your local housing office.

Clockwise credit union

Clockwise credit union offers a rent payment service (Clockwise), giving you the assurance that your housing costs always gets paid to your landlord on time.

The credit union offers safe savings and affordable loans to anyone living or working in Leicester, Leicestershire, Rutland and Northamptonshire. It is a mutually-owned community bank, and our City Mayor, Peter Soulsby, is among its members.

You can find out more about joining on the Clockwise website.

Contact us

Ring us on: 0116 454 1007
Send us an email