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Coronavirus in Leicester - ALPHA

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Organisations we share data with

We have a list of the information sharing agreements we currently have in place with our outside partner organisations.

Organisations we share data with

We are allowed to share data with many partners who help us to deliver services to you. You can see the organisations we share data with here:

We update this register annually. By law we may also have to pass your data to law enforcement organisations such as The Police, the Immigration Service or Her Majesty’s Revenue and Customs.

We also have to send data and statistical collections to some Government departments by law. You can see those here:

Transferring data abroad

Your data may be transferred outside of the UK, for example, if we use a cloud service that has host servers located in another country. If your data is transferred outside of the European Union, it is done so under contract, which states how those companies must keep your data safe.

Public health

Our public health team has to improve the health of everyone in Leicester.

To help us do this, we use data from many organisations including the Office for National Statistics, NHS Digital, Clinical Commissioning Groups and hospitals to understand more about the nature and causes of disease and ill health in Leicester. You can read more about it in our public health notice on the following link:

We may also share personal data without consent to prevent the spread of infectious diseases, in the vital interests of any individuals or when it is in the public interest.


The Secretary of State for Health & Social Care has given notice under Regulation 3(4) of the Health Service Control of Patient Information Regulations 2002 that the Council is required to process and share necessary health and social care data for the following purposes:

  • understanding Covid-19 and risks to public health, trends in Covid-19 and such risks, and controlling and preventing the spread of Covid-19 and such risks;
  • identifying and understanding information about patients or potential patients with or at risk of Covid-19, information about incidents of patient exposure to Covid-19 and the management of patients with or at risk of Covid-19 including: locating, contacting, screening, flagging and monitoring such patients and collecting information about and providing services in relation to testing, diagnosis, self-isolation, fitness to work, treatment, medical and social interventions and recovery from Covid-19;
  • understanding information about patient access to health services and adult social care services and the need for wider care of patients and vulnerable groups as a direct or indirect result of Covid-19 and the availability and capacity of those services or that care;
  • monitoring and managing the response to Covid-19 by health and social care bodies and the Government including providing information to the public about Covid-19 and its effectiveness and information about capacity, medicines, equipment, supplies, services and the workforce within the health services and adult social care services;
  • delivering services to patients, clinicians, the health services and adult social care services workforce and the public about and in connection with Covid-19, including the provision of information, fit notes and the provision of health care and adult social care services; and
  • research and planning in relation to Covid-19.

Test and trace

We will be assisting Public Health England (PHE) on the COVID-19 Test and Trace service. As of 24 September 2020 the government requires all of or public buildings, including libraries, museums, children’s centres, community centres and the Town Hall, to display a QR code and for you to register your attendance via the NHS App. If you are unable to use the QR reader or App, we will ask you for basic contact details if you enter some of our buildings. This data will be kept safely for 21 days and then securely destroyed. It will be shared with Public Health England’s Test and Trace service, if there is a positive case of COVID-19 identified that you may have been exposed to, and PHE’s Test and Trace team or the local public health team may contact you. Further details on this is available at GOV.UK.

We will also be in charge of the test and trace support payment which you can apply for online if eligible. We will have to share your data with some organisations in order to verify if you are entitled to the payment including HMRC, Experian and your employer. Find out further details on how we may use your data for this scheme.

COVID-19 help for vulnerable groups

As well as receiving data from the Ministry of Housing, Communities and Local Government (MHCLG) in order to support people who may be shielding due to COVID-19 and receiving government food parcels, we will also share personal data with The Department for Environment, Food and Rural Affairs (DEFRA) and Tesco in order to help provide supermarket priority delivery slots to those who may not be deemed clinically extremely vulnerable but still cannot go out for reasons such as self-isolation and disability.

National Fraud Initiative (NFI)

We take part in the Cabinet Office's National Fraud Initiative: a data matching exercise to assist in the prevention and detection of fraud. We must provide certain data to the Minister for the Cabinet Office. The law that says we must do this is Part 6 of the Local Audit and Accountability Act 2014.

You can view further information on the link below:

Social care

We are working more closely in partnership with health (like doctors and hospitals) as health and social care services become more joined up. The government says that we must share your NHS number with each other. When we work with our health partners on things such as the Better Care Together Programme, we will try, wherever possible, to do so with your consent. Social Workers will share data with health professionals as part of your care team for your direct care. Sometimes we may need to share without telling you for legal reasons, or when it is in your vital interest. We also have to comply with the NHS Data Security and Protection Toolkit which sets strict standards as to how we use your data.

The information collected about you when you use these services can also be used and provided to other organisations for purposes beyond your individual care, for instance to help with:

  • improving the quality and standards of care provided
  • research into the development of new treatments
  • preventing illness and diseases
  • monitoring safety
  • planning services

Most of the time, anonymised data is used for research and planning so that you cannot be identified in which case your confidential patient information isn’t needed.

You have a choice about whether you want your confidential patient information to be used in this way. If you are happy with this use of information you do not need to do anything. If you do choose to opt out your confidential patient information will still be used to support your individual care. To find out more or to register your choice to opt out, please visit You can change your mind about your choice at any time.

Child protection

We have also signed up to the national information sharing protocol for the use of Child Protection Information Sharing (CP-IS) with the NHS. We are told when a child or unborn baby with a child protection plan (CPP) or looked after child status (LAC) is treated anywhere such as a hospital or NHS walk-in centre.

New technologies

We may introduce new technologies that use personal data like biometric scanners and body worn video cameras. A Data Protection Impact Assessment will be carried out to make sure we think about how we can keep any new data we collect, safe.

Website and social media

We will use the Internet to communicate with the public and promote public participation. Through our social media accounts and website, we will post photos, videos, and sound recordings of our work and events, which may sometimes include personal data. Although we often try to seek consent, this may not always be possible when capturing large crowds or public street scenes. If you are ever unhappy about being included in any of these publications, please contact us.

Registration and authentication

We may require you to register and be authenticated with us in order for you to access services like My Account. Our privacy notice sets out our commitment to you when you access our services via the internet.

E-newsletters and texts alerts

Data you give us will not be used for sending you marketing e-newsletters or other electronic promotions such as text alerts, unless you have opted in to get them. We may send you service announcements in this way though. We will not send you any other information unless you have specifically opted to receive it.

Find out more

Your rights

Find out about your rights to request information we hold on you or raise a concern about the way we have used your personal data