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Trading standards

We enforce and promote trading standards to protect the well-being of our citizens and encourage businesses to prosper.

Quick links

Warning over telescopic ladder safety

Enquiries by Trading Standards East Midlands into the safety of telescopic ladders revealed major concerns and led to government-funded testing involving four local authorities within the East Midlands region. You can read more about the warning on the following link:

Warning over telescopic ladder safety (PDF).

Contact us

Ring our business advice line: 0116 454 3200
Email us: business-regulation@leicester.gov.uk
Write to us: Leicester City Council, Trading Standards Service, Local Enforcement Services, Phoenix House, 1 King Street, Leicester, LE1 6RN.

Please note that this building is not accessible to the public. Trading standards service does not directly provide consumer advice. You would need to get in touch with Citizens Advice, contact information can be found on their consumer helpline webpage.