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Contact us

Our offices

Many of our city centre offices are approximately 10 minutes walk from the railway station and 15 minutes walk from St Margaret's Bus Station. They are all within walking distance of each other.

Phone and email us

You can access our online services to help with your queries. Please note that there are changes to some of our phone line opening hours .

Self-service and customer services

Information on accessing council services and getting help, including at our self-service centres and our Customer Service Centre.

Comments, compliments and complaints

As part of our continuing effort to improve the services we provide, we need to know when you are unhappy with the service you have received.

Concerned about a child or an adult?

If you suspect or believe a child or an adult is being abused or harmed, you should report your concerns to us.

Our forms

A selection of our customer services forms available for completing or downloading. These are in electronic form, PDF and Open Document format.

Business services

How to manage your account online, contact us or find out information about business services in Leicester

Transport and streets

Find out how to contact us about parking, street lighting, road safety, cycling, walking and more.

Sports and leisure

Find out how to contact us about leisure centres, memberships and sporting activities.

Museums and galleries

You can contact us if you have a query related to arts and culture in Leicester.

Council tax

How to manage your account online, contact us or find more information about council tax in Leicester.

Council and democracy

Get in touch with the teams at City Hall including democratic and electoral services.

Births, deaths and marriages

Contact us about births, marriages and civil partnerships and deaths.

Community centres

You can contact us if you have a query related to our community centres.

City Mayor

My team and I would love to hear from you with your comments, ideas and suggestions.

Libraries

You can contact us if you have a library related query.

Parks and open spaces

You can contact us if you have a query related to our parks and open spaces.

Schools and learning

Find out how to contact us about schools or learning.

Festivals and events

You can contact us if you have a query about festivals and events in Leicester.

Emergencies, safety and crime

Find out how to contact us about emergencies, safety and crime in Leicester.

Pollution and pests

You can contact us if you have a pollution and pest related query.