Self-service and customer services
Information on accessing council services and getting help, including at our self-service centres and our Customer Service Centre.
You can still make use of our online services, contact us by email or phone:
If you are struggling to access online services seek help from family or friends. Find out how we may be able to help you.
Phone lines during Christmas and New Year
|Date||Phone lines open|
|21 and 22 December||Normal hours|
|23 December||8am - 4pm|
|24 to 28 December||Closed|
|29 and 30 December||8am - 4pm|
|31 December||8am - 4pm|
|1 to 3 January||Closed|
|4 January||Normal hours resume|