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Coronavirus in Leicester - ALPHA

Get the latest information and advice

Granby Street customer service centre closed

Our customer service centre is now closed until further notice.

Self-service and customer services

Information on accessing council services and getting help, including at our self-service centres and our Customer Service Centre.

You can still make use of our online services, contact us by email or phone:

If you are struggling to access online services seek help from family or friends. Find out how we may be able to help you.

Phone lines during Christmas and New Year

Date Phone lines open
21 and 22 December Normal hours
23 December 8am - 4pm
24 to 28 December Closed
29 and 30 December 8am - 4pm
31 December 8am - 4pm
1 to 3 January Closed
4 January Normal hours resume