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Housing applications

We are dealing with a high demand for our services. If you have already submitted a housing application, we are doing our best to get back to you as soon as we are able to. We appreciate your patience during this delay. Get more information.

Homeless or rough sleeping

For help ring 0116 454 1008, Monday to Friday 8am-5pm. For emergencies on weekends/out of hours please call Dawn Centre on: 0116 2212770.
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How do we use your information?

If you are homeless, or are likely to become homeless, and approach us for advice or support, we will provide support and assistance to you.

As part of this we will share your personal information (including your name and date of birth) with the agencies as needed to support you, investigate the situation, and fulfil our legal responsibilities. We will also share information with the Ministry of Housing, Communities, and local government.

We will always ensure we have legal basis when processing your data, and will ensure the processing is necessary and proportionate.  For more information about this, please see our homelessness service privacy notice or email housing options on housingoptions@leicester.gov.uk. 

To request a copy of the information we hold about you, please write to:

Information Governance and Risk Legal Services
4th Floor, Rutland Wing
City Hall
Leicester 
LE1 1FZ 

or email info.requests@leicester.gov.uk.