Self-service and customer services
Information on accessing council services and getting help, including at our self-service centres and our Customer Service Centre.
Quick links
You can still make use of our online services, contact us by email or phone:
If you are struggling to access online services seek help from family or friends. Find out how we may be able to help you.
Phone lines during Christmas and New Year
| Date | Phone lines open |
|---|---|
| 21 and 22 December | Normal hours |
| 23 December | 8am - 4pm |
| 24 to 28 December | Closed |
| 29 and 30 December | 8am - 4pm |
| 31 December | 8am - 4pm |
| 1 to 3 January | Closed |
| 4 January | Normal hours resume |