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Need advice on your council tax, business rates or housing benefit? Find out how we can help.

Council tax

Council tax is a local tax which helps provide services like education, waste collection and social services for more than 140,000 Leicester households. Find out how much you have to pay, and how you can pay.

Struggling to make council tax payments?

If you're struggling to make payments due to the coronavirus, please ring us on 0116 454 1005. Lines are open Monday to Friday, 10am - 5pm. 

How does council tax work?

Every February, councillors agree a budget, which sets out how much money needs to be collected via council tax. A bill is then sent to each home that shows how much needs to be paid. The bill also includes the charges payable for the police and crime commissioner and the fire service. The amount payable is based on a valuation of each home, and the number of people who live there. The person who needs to pay the bill is usually the person that lives there as their main home.

There are various ways the amount payable can be reduced. You can find more information about this on our Discounts, exemptions and reductions webpage. 

We will never call or email you to ask for your bank details. You should never disclose your bank details to anyone in an unexpected telephone call or email.

Change of address forms

Moving into Leicester

By completing this form you will be made liable for council tax.

You can find information about council tax liability by going to the Who pays council tax and what are the charges page.

If you do not think you should be liable for council tax but you still want to inform us of your move into Leicester, then please email the details to us at

Moving out of Leicester (including moving abroad) or relocating within Leicester

You will need to know your council tax reference number to complete this form. If you are moving abroad, we will send your closing bill by airmail.

Please note

  • Change of address forms can take up to one minute to submit once you have completed all the questions.
  • You may experience problems using these forms between 10pm and midnight due to daily maintenance work.
  • If you wish to notify us of a change in circumstances due to a bereavement, please do not complete these forms. Instead, please send the information to, quoting the council tax reference number and address concerned.

How we will use your information

Any personal information that you provide will be processed in accordance with current Data Protection legislation. It will be used by Leicester City Council and our partners to deliver and improve services and fulfil our statutory duties. We will not disclose any personal information to any other third parties unless required or allowed to do so by law. Read more about how we use personal data on our privacy notice.