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Damp

In most instances we find problems with experienced by our tenants relate to condensation, which can be more prolific during the colder months.

Condensation

What should I look for?

Is the damp causing water droplets to form on walls, ceilings or floors and/or black mould to form on walls, ceiling, furniture or clothing?

What should I do?

If you suspect you may be suffering the effects of condensation, then we ask all our tenants to follow the advice on the condensation page for a period of four weeks before reporting this to us.

The treatment of condensation related damp is not classed as a repair unless directly linked to a building defect and may require direct action by yourselves following the guidance provided. By following this advice the effects of this problem will be reduced long term.

As laid out within the 'Conditions of Tenancy for Council Tenants Section 19 - repairs (Part C). 'Your home needs to be heated and ventilated (open windows or use extractor fans) so that water droplets do not form on windows and walls. If you do get water droplets on windows or walls you must dry them immediately'.

Heating and ventilation are key elements to reduce the effects of condensation dampness and by wiping down visible moisture that has formed on cold surfaces the chances of mould growth will be reduced significantly.

If following the four week period the problem shows no sign of improving you should contact either your estate management officer or our customer services department who will arrange for a home visit.

Penetrating damp

What should I look for?

Does the damp occur during rainfall which may indicate a roof/gutter leak or ground water problem?

What should I do?

If you suspect you may have penetrating damp you should contact either your estate management officer or our customer services department who will arrange for a home visit.

Leaking services

What should I look for?

Is there a plumbing or heating fault which may be causing the damp?

What should I do?

If you suspect you may have penetrating damp you should contact either your estate management officer or our customer services department who will arrange for a home visit.

Rising damp

What should I look for?

Is there a visible tide mark on the ground floor walls which extends no higher than one meter from the ground causing 'salting' or damage to the decoration, plaster or timber skirting boards?

What should I do?

If you suspect you may have rising damp you should contact either your estate management officer or our customer services department who will arrange for a home visit.