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Housing applications

We are dealing with a high demand for our services. If you have already submitted a housing application, we are doing our best to get back to you as soon as we are able to. We appreciate your patience during this delay. Get more information.

Rent for tenants

With effect from 1 April 2020, the rent for council properties will increase.
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Emergency housing repairs

We have an emergency repair service to deal with urgent repairs outside normal working hours. If you need an emergency repair, call us on 0116 254 9439.

Emergency repairs include:

  • Dangerous electrical faults
  • Fire damage
  • Heating failures involving elderly or sick people
  • Major plumbing faults resulting in large loss of water.

We don't deal with jobs which can safely be left until normal working hours. We will usually 'make safe' or carry out temporary repairs.

Permanent repairs are left for normal working hours, so please do not expect the job to be done fully during emergency hours.


Get help and advice for extreme weather conditions

Information and guidance on stop taps/valves, frozen pipes, boilers, flooding and power cuts.